Frequently Asked Questions
How do I use the HandRes service?
It's easy! Just fill out the FREE online registration to create your profile.
Once complete, point your browser to http://www.handres.com
to begin using HandRes. For more information on getting started and PDA
requirements download our HandRes overview letter.
Then you can research, place and modify reservations at HandRes.
You will be able to book commercial flights, chartered air flights, hotel
rooms, rental cars, broadway shows, etc... from virtually anywhere within
coverage of your wireless data provider.
What hardware do I need to use the HandRes service?
You will need a PDA (personal digital assistant) or palmtop, a wireless
modem for that device, and a wireless data service connection. It doesn't
matter what company makes your device, just as long as you can attach
a wireless modem to it. It is even better if it is built in already.
What software is needed to use the HandRes service?
Any internet browser for your handheld device will display HandRes
content, but you should use a browser that supports SSL (secure sockets
layer) to enhance your security.
What kind of modems are available?
If your palmtop device supports a PCMCIA Type II port, the AirCard 300 by
Sierra Wireless is highly recommended for these devices.
Palm O/S PDAs are usually given wireless connectivity through the use of
"cradles" - modem which snap onto the PDA. Palm Pilot and III devices
may be cradled onto a wireless modem using Novatel Wireless' Minstrel
series of products. The Palm V PDA may also be cradled onto a new
compact device called the Omnisky modem.
Standalone modems such as the Novatel Wireless SAGE and other OEM
products may be connected to any type of computer, palmtop, or pda.
You will need a serial cable for your PDA to connect to these modems.
Finally, some devices contain integrated wireless modems, such as the
Novatel Wireless Contact.
What types of browsers are available?
"An improved commercial version of iBrowser includes 40 or 128 bit SSL
support (128 bit for US and Canadian Residents only), sophistocated
caching, proxy server support and proxy server authentication, http
authentication, and cookies. It also offers online and off-line browsing.
Limited to US residents only."
Microsoft Pocket Internet Explorer (MSPIE)
Although not available as a free download from Microsoft any longer,
Pocket IE is available with the Windows CE operating system. Other
versions of Internet Explorer are also compatible with portable devices, and
most support SSL technology.
"Avantgo is designed to allow users to take web pages with them. You
can select your own web pages or subscribe to existing channels. It
competes with the Microsoft Mobile Channels. Avantgo requires
simultaneous ActiveSync and web connections. Windows 95 users must
install the DUN 1.2b upgrade from the Windows CE Services CD.
Windows 98 users must install a second dialup adapter in the Control
Panel - Network."